Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment. If you prefer delivery by UPS Extra or DHL or TNT with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Delivery price to most foreign countries will depend on parcel weight and destination country. We use shipment tracking so you will always know the status of your parcel. Delivery term is 7-14 days.
Boxes are ample sized and your items are well-protected.
Please note: we are not responsible for any import taxes or duties which may arise in Buyer’s counntry.
If you are not satisfied with your purchase, you can return any item in its original and he returned item must be unused condition within 30 days after your receive it for credit to your account, exchange, or adjustment. Shipping and handling fees cannot be refunded.
Merchandise should be carefully packed and shipped via traceable means in order to verify receipt and be eligible for refund. We advise you to insure the items before shipping as we are not responsible for any loss or damage during return shipping. You are also responsible for any return charges. Regular shipping charges apply to all exchanges.
All requests will be processed after our Returns Department carefully inspects and verifies the condition of the item. Returns take approximately 5 business days to process once the item is received.